Meta Ads account restricted or unable to advertise? Start a professional account assessment

Ad Account Restricted

Facebook Ad Account Disabled

Technical review for disabled advertising accounts where delivery has stopped and access or review options may be limited.

Understanding the issue

The visible message is the starting point—not the diagnosis

A disabled ad account requires careful separation of asset-level enforcement from personal advertising-access restrictions. We document what is disabled, what remains accessible, and which official actions are actually available.

Signs this assessment may fit

  • All active campaigns stopped delivering
  • The account is marked disabled in billing or Account Quality
  • Creating new ads is unavailable
  • A previous review was declined or cannot be requested

What we examine

  • 01Account status across Ads Manager and Account Quality
  • 02Outstanding balances and payment history
  • 03Connected business and administrator status
  • 04Review history and visible platform instructions

Prepare your evidence

Useful information for a focused review

Clear, complete screenshots reduce unnecessary follow-up. Redact full payment details and unrelated personal information.

Disabled-account notice

Billing overview without full card information

Account Quality overview

Dates and outcomes of previous reviews

Never include a Facebook or Instagram passwordWe will not ask for passwords, one-time codes, backup codes, or full payment-card details.
01

Submit

Describe the issue and upload redacted evidence.

02

Assess

We review context, visible notices, and official options.

03

Plan

You receive documented findings and next steps.

Ready when your evidence is clear

Start a Ad Account Restricted assessment

Submit what you can see. We will not assume a result or ask for unsafe access.

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