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Marketplace Boost Issues

Marketplace Boost Issue

Assessment when Marketplace listing promotion is missing, rejected, fails at payment, or cannot be completed.

Understanding the issue

The visible message is the starting point—not the diagnosis

Marketplace boosting depends on listing eligibility, profile and advertising access, regional availability, payment state, and the listing itself. We identify which layer appears to be blocking promotion.

Signs this assessment may fit

  • The boost option is missing from an eligible listing
  • Promotion creation fails before payment
  • A boosted listing is rejected or stops
  • Marketplace access works but advertising does not

What we examine

  • 01Listing and profile eligibility indicators
  • 02Advertising-access and payment status
  • 03Listing content and category
  • 04Regional or interface limitations visible to the client

Prepare your evidence

Useful information for a focused review

Clear, complete screenshots reduce unnecessary follow-up. Redact full payment details and unrelated personal information.

Listing and boost-screen screenshots

Exact error notice

Country and listing category

Payment error, if applicable

Never include a Facebook or Instagram passwordWe will not ask for passwords, one-time codes, backup codes, or full payment-card details.
01

Submit

Describe the issue and upload redacted evidence.

02

Assess

We review context, visible notices, and official options.

03

Plan

You receive documented findings and next steps.

Ready when your evidence is clear

Start a Marketplace Boost Issues assessment

Submit what you can see. We will not assume a result or ask for unsafe access.

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